I was happy to receive a Broadway.com gift for a Broadway show. When I ordered two tickets from a representative, I was charged $37.40 service charge for each ticket. The same charge for an online order. I told the representative that I would go to the box office to save the charges. He told me that the gift cannot be redeemed at a box office. That’s the policy! I advice that if you want to give someone a gift for a show, give cash instead. If you buy four tickets with a gift certificate, the charge will be almost $150!
Actually, when I bought tickets at a box office three months ago, I was charged for service also. It was about $6 per ticket. I understand someone not living in the metropolitan area cannot get to the box office easily.
Recent Comments